Standard boilerplate about not necessarily buying everything in the article I’m about to link, but:
“Comments, at least on popular websites, aren’t conversations. They’re cacophonous shouting matches.”
Yes, yes, infinite yes. It’s an iron rule. I know they drive pageviews, but if your business model relies on sacrificing the level of discourse to achieve pageviews, you’re in a bad business.
I, of course, have cleverly routed around this problem by never becoming popular, but this is the reason I’ll never turn on the comments on this blog or Ommatidia. (I honestly can’t remember why they’re on at the CHK, but that website is not a sole proprietorship.) The technology of blog comments is a net negative for the human race. If you want to talk publicly about a blog article, do it in your goddamn blog.