{"id":702,"date":"2004-09-24T15:29:41","date_gmt":"2004-09-24T20:29:41","guid":{"rendered":"http:\/\/www.xorph.com\/creator\/2004\/09\/24\/if-you-monitor-human-human-interaction-you-do-it-on-your-own-time-understand\/"},"modified":"2004-09-24T15:29:41","modified_gmt":"2004-09-24T20:29:41","slug":"if-you-monitor-human-human-interaction-you-do-it-on-your-own-time-understand","status":"publish","type":"post","link":"https:\/\/www.xorph.com\/nfd\/2004\/09\/24\/if-you-monitor-human-human-interaction-you-do-it-on-your-own-time-understand\/","title":{"rendered":"If you monitor human-human interaction, you do it on your own time, understand?"},"content":{"rendered":"<p>I&#8217;ve been thinking about my performance evaluations class (which I&#8217;m failing, but still find interesting, except for the math), Leonard&#8217;s comment on <a href=\"http:\/\/www.crummy.com\/2004\/07\/07\/1\" title=\"Includes bonus Straub-angst.\">bad metrics<\/a> and the concept of keystroke counters and loggers (thanks to spam).  There&#8217;s a quote in the textbook for the aforementioned class, &#8220;that which is monitored improves,&#8221; attributed to &#8220;Source Unknown.&#8221;  So I can&#8217;t call out the person who said it for being wrong, which it is.<\/p>\n<p>Here&#8217;s a handy set of heuristics for deciding when to monitor.  For you!  It would be better drawn as a flowchart or tree, but I&#8217;m lazy.<\/p>\n<p><b>Good Things To Monitor<\/b><\/p>\n<ul>\n<li>Efficiency of system-system interaction, based on system output<br\/ >\n<p><\/p>\n<\/li>\n<li>Quality of human-system interaction, with the goal of improving the system, based on user-satisfaction output\n<\/li>\n<\/ul>\n<p><b>Bad Things To Monitor<\/b><\/p>\n<ul>\n<li>Quality of human-system interaction, with the goal of improving the human\n<\/li>\n<li>Quality of human-system interaction, based on system output\n<\/li>\n<\/ul>\n<p><\/p>\n<p>Incidentally, this also covers the basis of the problem I have with standardized testing.  Or the lecture-test educational system as a whole, in fact.<\/p>\n<p><b>Update 09.25.2004 1054<\/b> hrs:  Leonard has pointed out to me that I somehow copied the wrong Crummy hyperlink.  It&#8217;s fixed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve been thinking about my performance evaluations class (which I&#8217;m failing, but still find interesting, except for the math), Leonard&#8217;s comment on bad metrics and the concept of keystroke counters and loggers (thanks to spam). There&#8217;s a quote in the textbook for the aforementioned class, &#8220;that which is monitored improves,&#8221; attributed to &#8220;Source Unknown.&#8221; So [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25,97,83,27,93],"tags":[],"class_list":["post-702","post","type-post","status-publish","format-standard","hentry","category-connections","category-grad-school","category-kristofer-straub","category-leonard-richardson","category-programming"],"_links":{"self":[{"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/posts\/702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/comments?post=702"}],"version-history":[{"count":0,"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/posts\/702\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/media?parent=702"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/categories?post=702"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.xorph.com\/nfd\/wp-json\/wp\/v2\/tags?post=702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}